FIDEL de la Matanie

Introduction

This privacy policy describes how Fidel Matanie (hereinafter "we") collects, uses, and protects your personal information when you use our website https://www.fidelmatanie.com/ (hereinafter the "Site"). This policy has been developed in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the Act Respecting the Protection of Personal Information in the Private Sector of Quebec, including the amendments made by Bill 25 (An Act to Modernize Legislative Provisions as Regards the Protection of Personal Information).

Privacy Officer

We have appointed a privacy officer responsible for the protection of personal information within our organization. For any questions regarding your personal information, contact our privacy officer, Ms. Lucie Dumas, at: coordination@fidelmatanie.com.

Collection of Personal Information

Legal Basis for Collection

We collect your personal information based on your explicit consent when you use our online forms. Collection is limited to the information necessary for the purposes identified in this policy.

Information We Collect

• Your name
• Your email address
• Your phone number
• Any other information you voluntarily provide through our forms:
  • Contact form
  • Become a Fidel Member form

Analytics and Tracking Tools

Our Site uses the following tools:

• Google Analytics: to analyze Site usage
• Google Tag Manager: to manage tracking tags

These tools may collect information such as:

• Your IP address (partially anonymized)
• The type of browser used
• Time spent on the Site
• Pages visited
• Other usage statistics

This data is considered personal information under Canadian law and is processed in accordance with this policy.

Use of Personal Information

The information we collect is used solely for the following purposes:

• Responding to your information requests
• Processing your membership application
• Improving our Site and services
• Analyzing Site usage

We will not use your personal information for other purposes without obtaining your prior consent, unless required or permitted by law.

Retention and Protection of Personal Information

Retention Period

We retain your personal information only for the period necessary to fulfill the purposes for which it was collected or as required by applicable law. After this period, your information is securely destroyed or archived.

Security Measures

We have implemented appropriate administrative, technical, and physical security measures to protect your personal information against loss, theft, unauthorized access, use, or modification. These measures include:

• Restricted access to personal information
• Security technologies to protect our computer systems

Access to Information

Information submitted through the Site’s forms is accessed exclusively by authorized administrators of Fidel Matanie who need to access it in the performance of their duties.

International Data Transfer

Data collected through Google Analytics and Google Tag Manager may be transferred and processed on servers located outside of Canada, including in the United States. By using our Site, you consent to this cross-border transfer of your personal information. We ensure these transfers are conducted in compliance with applicable laws and that appropriate safeguards are in place.

Disclosure to Third Parties

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

• If required by law
• To protect our rights, property, or safety, or that of our users or the public
• In the event of a restructuring, merger, or sale of our organization
• If you give us your explicit consent

Privacy Incident Notification

In the event of a privacy incident involving your personal information, we will notify you in accordance with applicable legal requirements if the incident presents a risk of serious harm. We will also notify the Commission d'accès à l'information du Québec and any other competent authority, as required by law.

Your Rights

In accordance with applicable laws in Canada and Quebec, you have the following rights:

• Right to access your personal information
• Right to rectify inaccurate or incomplete personal information
• Right to withdraw your consent at any time
• Right to be forgotten (request for deletion of your information)
• Right to file a complaint with the Commission d'accès à l'information du Québec or the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us via our contact form or at the address above. We will respond to your request within the timeframes prescribed by law.

Changes to the Privacy Policy

We may modify this privacy policy at any time. The most recent version will always be available on our Site, with the date of the last update. For significant changes, we’ll notify you via a visible notice on our Site or by email, if we have your email address.

Contact Us

For any questions about this privacy policy or to exercise your rights, contact us via our contact form.

Date of Last Update: June 16, 2025